Absenteeism Rate

KPI Name

Absenteeism Rate

Alternative Names

Employee Absence Rate

KPI Description

Measures the percentage of workdays lost due to employee absences.

Category

Human Resources (HR)

KPI Type

Quantitative, Lagging

Target Audience

HR Managers, Business Owners, Executives

Formula

Absenteeism Rate = (Total Days Absent ÷ Total Workdays) × 100

Calculation Example

If a company has 1,000 workdays and 50 are missed, Absenteeism Rate = (50 ÷ 1,000) × 100 = 5%

Data Source

HR records, payroll systems

Tracking Frequency

Monthly, Quarterly

Optimal Value

A lower rate is better; under 3% is ideal.

Minimum Acceptable Value

A high rate suggests workforce disengagement or workplace issues.

Benchmark

Industry benchmarks: Healthcare ~3-6%, Retail ~4-8%, Manufacturing ~2-5%

Recommended Chart Type

Bar chart (to compare departments), Line chart (to track trends)

How It Appears in Reports

Displayed in HR reports to monitor workforce attendance.

Why Is This KPI Important?

Indicates employee well-being and workforce engagement.

Typical Problems and Limitations

May not account for justified absences like medical leave.

Actions for Poor Results

Improve workplace culture, offer flexible work options, enhance health benefits.

Related KPIs

Employee Engagement Score, Employee Retention Rate, Productivity per Employee

Real-Life Examples

A company reduced absenteeism from 7% to 3% by introducing wellness programs.

Most Common Mistakes

Focusing only on reducing absences without addressing root causes.