Bounce Rate

KPI Name

Bounce Rate

Alternative Names

Exit Rate

KPI Description

Measures the percentage of visitors who leave a website after viewing only one page.

Category

Marketing

KPI Type

Quantitative, Lagging

Target Audience

Digital Marketers, SEO Specialists, UX Designers

Formula

Bounce Rate = (Single Page Visits ÷ Total Visits) × 100

Calculation Example

If a website has 20,000 single-page visits out of 100,000 total visits, Bounce Rate = (20,000 ÷ 100,000) × 100 = 20%

Data Source

Google Analytics, Website Tracking Tools

Tracking Frequency

Weekly, Monthly

Optimal Value

A lower bounce rate is generally better; under 40% is ideal for most industries.

Minimum Acceptable Value

A high bounce rate may indicate poor content, bad user experience, or irrelevant traffic.

Benchmark

Industry benchmarks: E-commerce ~20-45%, B2B ~25-55%, Blogs ~65-90%

Recommended Chart Type

Bar chart (to compare pages), Line chart (to track trends)

How It Appears in Reports

Displayed in marketing reports to analyze user engagement.

Why Is This KPI Important?

Indicates whether website visitors are engaging with content.

Typical Problems and Limitations

High bounce rates may not always be bad (e.g., single-page content like blogs).

Actions for Poor Results

Improve website design, optimize landing pages, enhance call-to-action strategies.

Related KPIs

Website Traffic, Conversion Rate, Time on Page

Real-Life Examples

An e-commerce store reduced bounce rate by 30% by improving site speed.

Most Common Mistakes

Focusing on reducing bounce rate without considering session duration.