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KPI’s
Learn about KPI’s
About us
Home
KPI’s
Learn about KPI’s
About us
Customer Support KPIs
ESG & Sustainability KPIs
Financial KPIs
HR KPIs
IT & Technology KPIs
Marketing KPIs
Operations & Logistics KPIs
Sales KPIs
ESG & Sustainability
Diversity and Inclusion Index
Measures a company’s commitment to workplace diversity and inclusion based on employee demographics and policies.
ESG & Sustainability
Social Impact Score
Measures the effectiveness of a company’s social initiatives, including community engagement, ethical sourcing, and philanthropy.
ESG & Sustainability
Waste Recycling Rate
Measures the percentage of waste generated that is recycled or repurposed instead of being sent to landfill.
ESG & Sustainability
Energy Consumption per Unit
Measures the amount of energy consumed per unit of output (product, revenue, or employee).
ESG & Sustainability
Carbon Footprint
Measures the total amount of greenhouse gases (GHG) emitted directly or indirectly by a company, measured in CO₂ equivalent (CO₂e).
IT & Technology
Cost of Downtime
Measures the financial impact of system downtime.
IT & Technology
Server Response Time
Measures the time taken for a server to respond to a request.
IT & Technology
Security Incident Rate
Measures the number of security incidents detected within a given period.
IT & Technology
Bug Fix Time
Measures the average time taken to resolve software bugs or system issues.
IT & Technology
System Uptime
Measures the percentage of time a system or service is operational and available for use.
Operations & Logistics
Cost per Unit
Measures the average cost of producing one unit of a product.
Operations & Logistics
Production Efficiency
Measures how effectively a manufacturing process converts inputs into finished products.