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KPI’s
Learn about KPI’s
About us
Home
KPI’s
Learn about KPI’s
About us
Customer Support KPIs
ESG & Sustainability KPIs
Financial KPIs
HR KPIs
IT & Technology KPIs
Marketing KPIs
Operations & Logistics KPIs
Sales KPIs
Operations & Logistics
Downtime Rate
Measures the percentage of time production or operations are halted due to unplanned stoppages.
Operations & Logistics
Defect Rate
Measures the percentage of defective products produced or delivered.
Operations & Logistics
Return Rate
Measures the percentage of products returned by customers.
Operations & Logistics
Supply Chain Efficiency
Measures how effectively a company manages the flow of goods from suppliers to customers.
Operations & Logistics
Order Fulfillment Time
Measures the average time taken to process and ship an order.
Operations & Logistics
Inventory Turnover
Measures how frequently inventory is sold and replaced within a period.
Human Resources (HR)
Productivity per Employee
Measures the average contribution of each employee to business goals.
Human Resources (HR)
Employee Engagement Score
Measures how engaged and motivated employees are within an organization.
Human Resources (HR)
Training Effectiveness Score
Measures the impact of employee training programs.
Human Resources (HR)
Cost per Hire
Measures the total cost associated with hiring a new employee.
Human Resources (HR)
Time to Hire
Measures the average number of days taken to hire a new employee.
Human Resources (HR)
Absenteeism Rate
Measures the percentage of workdays lost due to employee absences.